{"id":9,"date":"2026-10-15T04:35:43","date_gmt":"2026-10-15T04:35:43","guid":{"rendered":"https:\/\/shehams.com\/?page_id=9"},"modified":"2026-10-15T04:35:43","modified_gmt":"2026-10-15T04:35:43","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/shehams.com\/en\/refund-policy\/","title":{"rendered":"Exchange and returns policy"},"content":{"rendered":"<div class=\"vgblk-rw-wrapper limit-wrapper\">\n<h2>Our products and cash refunds<\/h2>\n<p>Because Hams products include sleepwear, lingerie and personal garments, and to respect hygiene and health standards:<\/p>\n<ul>\n<li>Products cannot be returned for a cash refund once the parcel has been opened or received.<\/li>\n<li>A refund is only available if an item is out of stock with no suitable alternative, or has a confirmed manufacturing defect.<\/li>\n<\/ul>\n<h2>Size exchanges<\/h2>\n<ol>\n<li>Timing: request an exchange within 48 hours of receiving your order.<\/li>\n<li>Condition: the item must be in its original state, unworn and unwashed, with all tags and original packaging.<\/li>\n<li>Shipping cost: exchange shipping is paid by the customer, unless we sent a size different from the one confirmed in your order.<\/li>\n<\/ol>\n<h2>Manufacturing defects or a wrong order<\/h2>\n<p>If you receive an item with a manufacturing defect or one that differs from your order, message us within 24 hours of delivery with clear photos. We replace it with a new piece, and Hams covers all shipping both ways.<\/p>\n<h2>How to request an exchange<\/h2>\n<ol>\n<li>Message our customer care on WhatsApp: 01043930486<\/li>\n<li>Share your order number and name, with a photo of the item and its original packaging.<\/li>\n<li>Once reviewed, we confirm a courier pickup within 2 to 4 working days.<\/li>\n<\/ol>\n<\/div>\n<p><!-- .vgblk-rw-wrapper --><\/p>","protected":false},"excerpt":{"rendered":"<p>\u0637\u0628\u064a\u0639\u0629 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0627\u0644\u0646\u0642\u062f\u064a \u0646\u0638\u0631\u0627\u064b \u0644\u0623\u0646 \u0645\u0646\u062a\u062c\u0627\u062a \u0647\u0645\u0633 \u062a\u0634\u0645\u0644 \u0645\u0644\u0627\u0628\u0633 \u0627\u0644\u0646\u0648\u0645 \u0648\u0627\u0644\u0644\u0627\u0646\u062c\u0631\u064a \u0648\u0627\u0644\u0645\u0644\u0627\u0628\u0633 \u0627\u0644\u0634\u062e\u0635\u064a\u0629\u060c \u0648\u0645\u0631\u0627\u0639\u0627\u0629\u064b \u0644\u0645\u0639\u0627\u064a\u064a\u0631 \u0627\u0644\u0646\u0638\u0627\u0641\u0629 \u0648\u0627\u0644\u0633\u0644\u0627\u0645\u0629 \u0627\u0644\u0635\u062d\u064a\u0629: \u0644\u0627&#8230;<\/p>","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shehams.com\/en\/wp-json\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shehams.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shehams.com\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/shehams.com\/en\/wp-json\/wp\/v2\/comments?post=9"}],"version-history":[{"count":2,"href":"https:\/\/shehams.com\/en\/wp-json\/wp\/v2\/pages\/9\/revisions"}],"predecessor-version":[{"id":15779,"href":"https:\/\/shehams.com\/en\/wp-json\/wp\/v2\/pages\/9\/revisions\/15779"}],"wp:attachment":[{"href":"https:\/\/shehams.com\/en\/wp-json\/wp\/v2\/media?parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}